risk issues and crisis management

The topic of safety and security in the tourism industry is of vital importance globally. In recent years, and mainly after the 9/11 event, both academics and practitioners have started to look into crisis management issues seeking workable solutions in order to mitigate the negative impacts of safety and security incidences on the tourism industry and affected destinations.
Tourism, Safety and Security: a multi dimensional analysis brings together the writings of international leading academics and practitioners in this field to discuss prevention measures and crisis management options, in incidences of tourism safety and security. The layout and content of the book are aimed at analyzing different types of safety and security problems as well as finding managerial strategies and tactics to address them.

Divided into four sections this book looks at:
· Tourism and security issues: including the impact of terror in the hotel market in Israel
· Tourism and crime issues: including premises liability, drug trafficking, theft and street robbery
· Tourism and safety Issues: including the impact of SARS in Asia and Foot and Mouth Disease in the UK
· Tourism crisis management issues: including the 9/11 crisis, public relations, and the aftermath of the Bali bombings

Each chapter has a user friendly structure including study objectives, concept definitions and review questions.

· Global view on the relationship between tourism and safety& security issues
· The only book that addresses the subject matter from a multi dimensional perspective incorporating the disciplines of hospitality, tourism, geography, management, sociology, psychology, criminology, etc.
· Chapters that cover various aspects and methodologies, such as theoretical, empirical and case studies.

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In a shocking exposé of the American Red Cross, award-winning journalist Judith Reitman rips the veil of secrecy off the world’s largest humanitarian charity. In 1984 triplet girls born three months prematurely received life-saving blood transfusions. A year later their parents learned that their donor had the AIDS virus. After years of suffering, all three sisters died. It has been discovered that six more children have received infected blood from the same Red Cross donor. In May of 1993, for the first time in its history, the U.S. Government brought a lawsuit against the American Red Cross alleging thousands of violations of federal blood and safety laws. Bad Blood is the story of the gross mismanagement and shocking neglect within the American Red Cross. The organization known for its “gift of life” has been responsible for exposing millions of innocent people to a blood supply contaminated by HIV, syphilis, hepatitis and other highly infectious diseases.

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We are living in a period of major structural and political transitions. The Post-Cold-War world has overcome the barriers, unifying Europe, sorting out Balkan situation, enlarging NATO and the EU; but, at the same time, it has shifted from a simple scenario to a more complex and unpredictable globalized context. In fact, many people wonder whether the world was more secure in the past than it is today or whether this is merely a matter of psychological perceptions. This publication is willing to answer to this question, by connecting the concepts of security and safety, focusing particularly on the transportation of dangerous materials, how to avoid the risks they pose, and how to deal with any problems that do arise.

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“The focus of this guide is to assist you in planning for all the vital factors and imperative considerations essential in enhancing the likelihood of your organization’s continuity and survival when impacted by an out-of-course event: planning to prevent disasters, planning to reduce the likelihood of disasters, planning to deal with disasters, and planning to recover after a disaster has affected the organization.” — Alan M. Levitt

The only complete, hands-on guide to disaster planning, Disaster Planning and Recovery provides proven strategies, tools, and techniques for helping your company plan for, cope with, and recover from cataclysmic events. Internationally recognized business continuity expert Alan M. Levitt tells you what you need to know to avoid having natural and man-made disasters become business disasters. You’ll find out how to:
* Create an effective plan in advance
* Reduce the likelihood of disasters
* Maintain functioning when disaster strikes
* Mobilize staff safely and efficiently during an emergency
* Reduce costs of and recovery time following an out-of-course event
* Work effectively with key departments, including IT, HR, maintenance
* Minimize stress on staff members
* And much more

Earthquakes, floods, fires, tornadoes . . . there isn’t much you can do to stop them from happening, but there are steps you can take to prevent natural and man-made disasters from turning into business disasters. And that is what this book is all about: minimizing the damage done to your business by cataclysmic external events.

The only complete, practical guide of its kind, Disaster Planning and Recovery shows facility professionals how to prepare for, cope with, and rebound from a disaster. Alan Levitt clearly demonstrates that the first major step toward minimizing risk and optimizing recovery time following an emergency is to formulate a comprehensive disaster plan. Drawing upon his years of experience as a business continuity expert–and using fascinating and instructive vignettes and case studies (many of them previously unpublished) to illustrate his points–he shows you how to develop the most cost-effective plan possible.

Rather than offer a set of one-size-fits-all checklists and procedures, Levitt supplies a rational framework and proven strategies for formulating a plan tailored to your business. He shows you how to set reasonable goals that will allow you to react more quickly and effectively without losing sight of business outcomes. And he provides the means for researching and conducting the five phases of a comprehensive disaster/recovery plan: identifying potential disasters; quantifying the risk of occurrence; establishing parameters for reducing that risk; forecasting the potential impact a disaster can have on personnel, plant, and business processes; and establishing systems for counterbalancing those impacts.

Throughout Disaster Planning and Recovery, the emphasis is on human factors. Levitt describes techniques for efficiently mobilizing staff in an emergency, working effectively with key departments, such as IT, and most importantly, easing the stress that disasters can impose on staff members. Disaster Planning and Recovery is an indispensable resource for facility professionals, human resources managers, building owners and managers, architects, designers, and planners.

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This book focuses on the principles of and practical approaches to addressing the public policy trade-off involved in systemic corporate and financial sector crises and the lessons learned from the changes taking place in bankruptcy frameworks around the world. It includes research on recent public policy initiatives for distress resolution or market-based restructuring.
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